General Terms and Conditions
Zumnorde Trading company Ltd.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they shall only become part of the contract if we have expressly agreed to them.
1. contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Zumnorde Handelsgesellschaft mbH.
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent. The Zumnorde Handelsgesellschaft can accept the customer's order by sending a dispatch confirmation by e-mail or by delivering the goods within two days. Only then does the contract become legally effective
2. contract language, contract text storage
We save the text of the contract and send you the order data and our GTC in text form. For security reasons, the text of the contract is no longer accessible via the Internet.
3. terms of delivery
We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
4. delivery times
Zumnorde Handelsgesellschaft mbH does not assume any procurement risk, not even in the case of a purchase contract for generic goods. Zumnorde Handelsgesellschaft mbH is only obliged to deliver from its stock of goods and the delivery of goods ordered by it from its suppliers.
Zumnorde Handelsgesellschaft mbH defines working days as all days from Mondays to Fridays. Public holidays are excluded. The delivery time for goods marked as immediately available is 2-5 working days.
5. payment
The following payment methods are generally available in our store:
Prepayment
If you select the prepayment payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
Credit card
You enter your credit card details when placing the order. Once you have been legitimized as the legitimate cardholder, the payment transaction will be carried out automatically immediately after receipt of the order and your card will be charged.
PayPal Plus
As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment instruction to PayPal.
If you have selected the PayPal payment method, you must be registered there in order to be able to pay the invoice amount or first register and legitimize yourself with your access data. Immediately after the goods have been dispatched, we will request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal. You will receive further instructions during the ordering process.
Klarna Sofortüberweisung
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
Klarna invoice
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoice is only available for consumers and that payment must be made to Klarna. When purchasing on account with Klarna, you always receive the goods first and you always have a payment period of 14 days. You can find the full terms and conditions for purchase on account here.
Klarna installment purchase
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you installment purchase as a payment option. Please note that Klarna installment purchase is only available to consumers and that payment must be made to Klarna.with Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least € 6.95). Further information on Klarna installment purchase, including the general terms and conditions and the European standard information for consumer credit, can be found here.
You can find all further information about Klarna here.
6. right of withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of revocation.
Revocation instruction
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail to Zumnorde Handelsgesellschaft mbH, Salzmannstraße 58, 48147 Münster; Tel: 0251/2029 299; Fax: 0251/274 393; [email protected]). You may use the withdrawal form provided by us, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type Art offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. The deadline is met if you send the goods before the period of fourteen days has expired. We will bear the costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you wish to cancel the contract, please complete and return this online form.
To: Zumnorde Handelsgesellschaft mbH c/o Zumnorde Onlineshop
Salzmannstrasse 58
D 48147 Münster
Email: [email protected]
Tel: 0251/2029 299
Fax: 0251/274 393
I hereby revoke the contract concluded by me for the purchase of the following goods:
Ordered on:
Order no.:
Received on:
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only for notification on paper) Date
7. reservation of title
For entrepreneurs, the following also applies: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.
8. transportation damage
9 Warranty and guarantee
The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store. Non-conformity does not constitute a defect that would entitle the customer to assert warranty claims.
Customer service: You can reach our customer service for questions, complaints and claims on weekdays from 9:00 am to 5:00 pm * by calling 0251/2029 299 and by e-mail at [email protected]. *Not on public holidays in NRW and Rose Monday
10. dispute resolution
11. liability
- in the event of injury to life, limb or health
- in the event of intentional or grossly negligent breach of duty
- in the event of warranty promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened up.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
